General Information
What treatments do you offer?
Jennifer Vroon Wellness offers:
- Éléva Method Buccal Massage™
- Craniosacral Therapy
- Custom Swedish Relaxation Massage
- Jade Hot Stone Therapy
- Myofascial Cupping
Each treatment is personalized to support your individual goals, comfort level, and overall well-being.
Do I need a referral?
No referral is required to book an appointment.
If you plan to submit your treatment to an extended health benefits provider, please check with your insurance company to determine whether they have any specific requirements.
Is Jennifer a Registered Massage Therapist?
Yes. Jennifer is a Registered Massage Therapist (RMT) and provides receipts for eligible massage therapy treatments.
Are receipts provided?
Yes. Jennifer will e-mail you a receipt unless you specifically request a printed copy.
As a Registered Massage Therapist, Jennifer provides receipts following your appointment that may be submitted to your extended health benefits provider for reimbursement, where applicable.
Do you offer direct billing?
No.
Payment is due at the time of your appointment. After your treatment, you will receive a receipt that can be submitted to your extended health benefits provider for reimbursement according to your plan’s coverage.
If you have questions about your coverage, we recommend contacting your insurance provider directly before your appointment.
Booking & Appointments
How do I book an appointment?
Appointments can be booked online through the booking system available on this website.
If you need assistance selecting a treatment or appointment length, please reach out and we’d be happy to help.
I’m not sure which treatment is right for me. What should I book?
That’s completely normal.
Many clients know how they’re feeling but aren’t sure which treatment will best support their goals.
Jennifer can discuss your concerns and recommend an appropriate treatment based on your needs, preferences, and wellness objectives.
What is your cancellation policy?
Please provide as much notice as possible if you need to cancel or reschedule your appointment.
Late cancellations and missed appointments may be subject to a cancellation fee or a booking fee for your next appointment.
Please refer to your booking confirmation for complete policy details.
What if I’m running late?
If you arrive late, your treatment time may need to be shortened to avoid affecting the next scheduled appointment.
Whenever possible, please contact us if you anticipate being delayed.
Your First Visit
What should I expect at my first appointment?
Your first visit will begin with a discussion about your health history, goals, concerns, and treatment preferences. There will be some initial paperwork for this.
This allows Jennifer to develop a treatment plan tailored to your individual needs.
Time is always taken to answer questions and ensure you feel comfortable before treatment begins.
Should I arrive early?
No, coming on time or a couple of minutes early is preferred.
Can I ask questions during treatment?
Absolutely.
Your comfort and understanding are important. Questions are always welcome before, during, or after your treatment.
After Your Treatment
How will I feel after my appointment?
Every person responds differently.
Many clients report feeling:
- Relaxed
- Grounded
- More comfortable
- Less aware of tension
- More connected to their body
Some people feel energized, while others may prefer a quiet evening following treatment.
Should I drink water afterward?
Staying well hydrated is always recommended as part of a healthy self-care routine, especially before and after any body work.
How often should I book treatments?
The ideal frequency depends on your individual goals and the type of treatment you receive.
Some clients visit periodically for maintenance and self-care, while others book more regularly for ongoing support.
Jennifer can help recommend an approach that aligns with your needs.
Still Have Questions?
If you don’t see your question here, please get in touch. Jennifer will be happy to help you determine whether a treatment is the right fit for your needs.